Free video guides

Three useful things to get right.

Short, practical videos on preparing for email account lockout, using multi factor authentication and getting started with a password manager.

A quick distinction: a recovery email, recovery phone number or saved backup code can help you regain access to an account. It is not a separate backup copy of the messages in your inbox.
1

Prepare for email account lockout

This walkthrough shows where Google backup codes are found and why they need to be saved before access is lost.

What to take from itKeep recovery details current, generate codes in advance and store them somewhere private that is separate from your phone.

Video: Gauging Gadgets, 2025. Also see Australian Government account recovery guidance.

2

Use multi factor authentication properly

See how MFA adds another identity check when signing in and how a one time code is used in practice.

What to take from itTurn MFA on for important accounts, prefer an authenticator app where available and never give a sign in code to somebody who contacts you.

Video developed by the Australian Government eSafety Commissioner's Be Connected programme.

3

Start using a password manager

This video explains how a password manager stores unique passwords and fills them in when they are needed.

What to take from itChoose a reputable password manager, protect it with a strong unique master password and turn on MFA for the manager itself.

Video developed by the Australian Government eSafety Commissioner's Be Connected programme.

Videos explain the idea. A session applies it to your setup.

A guided session can help you check which accounts need attention first, choose recovery options that fit your household and record practical next steps.

View the impact story demonstration template

View the guided session